Privacy Policy

1. Introduction

This Privacy Policy explains how Rowe Estates (UK) Ltd collects, uses and protects personal information obtained through the Rowe Group website.

Rowe Group is a trading name of Rowe Estates Holdings Ltd. Property investment and trading activities are undertaken through Rowe Estates (UK) Ltd.

For the purposes of UK data protection law, Rowe Estates (UK) Ltd is the data controller in respect of personal information collected through this website.

Rowe Estates (UK) Ltd is registered in England and Wales under company number 00520039. Its registered office is c/o Francis Clark LLP, Centenary House, Peninsula Park, Rydon Lane, Exeter, Devon, EX2 7XE, United Kingdom. This is an administrative registered office and is not open to visitors.

2. Information we collect

We may collect personal information that you provide directly to us through the website, including:

• your name;
• company or organisation;
• email address;
• telephone number;
• property or location details;
• information contained within an enquiry;
• documents or other information you choose to submit; and
• any other information you provide when corresponding with us.

We may also process limited technical information relating to use of the website, such as IP address, browser and device information, and security data generated by our hosting, form-processing and anti-spam providers. Our enquiry form uses Netlify form processing, Akismet spam filtering, a hidden honeypot field and Netlify-provided Google reCAPTCHA 2 to help distinguish genuine visitors from automated submissions.

3. How we use your information

We may use personal information to:

• review and respond to enquiries;
• assess property investment, development or other commercial opportunities;
• communicate with property owners, agents, advisers and other professional contacts;
• manage existing or prospective business relationships;
• obtain professional advice where appropriate;
• maintain appropriate business and transaction records;
• protect the website and our systems against spam, fraud or misuse;
• comply with legal, regulatory, accounting or tax obligations; and
• establish, exercise or defend legal rights.

4. Lawful basis for processing

Legitimate interests

We may process information where this is necessary for our legitimate business interests, including considering commercial property opportunities, communicating with business contacts, managing relationships, protecting our systems and operating our business efficiently. We will only rely on legitimate interests where we consider that those interests are not overridden by your rights and interests.

Contract

We may process personal information where necessary to take steps at your request before entering into a contract, or where processing is necessary in connection with an existing contractual relationship.

Legal obligation

We may process information where necessary to comply with legal, regulatory, tax, accounting or other obligations.

Consent

Where we rely on your consent, you may withdraw that consent at any time.

5. Sharing your information

We may share personal information where reasonably necessary with third parties who assist us in operating our business, including property and asset managers, solicitors, accountants, surveyors, valuers, planning and development consultants, architects, contractors, IT and website service providers, lenders, insurers and other professional advisers or counterparties.

Our website is intended to be hosted by Netlify, which may process website and form-submission data on our behalf as a service provider. We do not sell personal information.

6. International transfers

Some technology or service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that applicable data protection requirements are met.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet relevant legal, regulatory, accounting or business requirements. The appropriate retention period depends on the nature of the information and the circumstances of the enquiry or transaction.

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. No internet transmission or electronic storage system can, however, be guaranteed to be completely secure.

9. Your rights

Subject to applicable law, you may have rights including the right to request access to your personal information, request correction, request deletion in certain circumstances, restrict processing, object to processing based on legitimate interests, request transfer of certain information and withdraw consent where consent is relied upon.

To exercise a privacy right, please use the website enquiry form and state that your message concerns data protection.

You also have the right to complain to the Information Commissioner's Office if you have concerns about the way your personal information has been handled.

10. Cookies and similar technologies

This website is designed to minimise the use of cookies and similar technologies. The enquiry form uses Google reCAPTCHA 2, provided through Netlify, for security and spam prevention. reCAPTCHA may process technical information such as IP address, browser and device data and may use cookies or similar technologies as part of that security function. Further information is available in our Cookie Policy.

11. Third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or the way we operate. The latest version will always be published on this website.